Privacy Policy
Effective Date: May 1, 2026
Joey Snow Design Co ("we," "us," or "our") operates the website shopjoeysnowdesign.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase from our online store.
By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Subscribe to our email list
- Contact us via email, phone, or contact form
- Participate in surveys, contests, or promotions
This information may include:
- Name (first and last)
- Email address
- Mailing address
- Phone number
- Billing and payment information (processed securely by our payment processor)
- Any other information you choose to provide
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Referring website or source
- Pages viewed and time spent on pages
- Date and time of visit
- Unique device identifiers
We collect this information using cookies, pixels, and similar tracking technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer support.
- Communication: To send you order confirmations, shipping notifications, customer service messages, and responses to your inquiries.
- Marketing: To send you promotional emails, newsletters, and information about products, services, and events (you may opt out at any time).
- Personalization: To customize your experience on our Site and provide content and product recommendations tailored to your interests.
- Analytics: To analyze Site usage, measure the effectiveness of our marketing campaigns, and improve our website and services.
- Security: To detect, prevent, and address fraud, security incidents, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our Site and conducting our business, including:
Service Providers
- Shopify: Our e-commerce platform provider. Shopify processes orders, payments, and stores customer data on our behalf. Shopify Privacy Policy
- Shopify Payments: Our payment processor. Payment information is transmitted securely and is not stored on our servers. Shopify Payments Privacy Policy
- Shopify Email: Our email marketing service provider. We use Shopify Email to send promotional emails and newsletters to subscribers. Shopify Email Privacy Policy
- Google Analytics (GA4): We use Google Analytics to collect and analyze Site usage data, including pages visited, time spent on Site, and traffic sources. Google may use this data in accordance with its own privacy policy. Google Privacy Policy
- Google Tag Manager: We use Google Tag Manager to manage tracking codes and marketing tags on our Site. Google Privacy Policy
- Google Search Console: We use Google Search Console to monitor and improve our Site's search engine performance. Google Privacy Policy
- Meta Pixel (Facebook): We use the Meta Pixel to track conversions, optimize ads, and build targeted audiences for advertising on Facebook and Instagram. Meta Privacy Policy
- Pinterest Tag: We use the Pinterest Tag to measure the effectiveness of our Pinterest ads and understand how users interact with our Site after viewing our Pinterest content. Pinterest Privacy Policy
All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than providing services to us.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency), or to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Site
- Protect the personal safety of users of the Site or the public
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Order Information: We retain order and payment information for 7 years to comply with tax and accounting regulations.
- Marketing Data: We retain email subscriber data until you unsubscribe or request deletion.
- Analytics Data: Google Analytics data is retained for 26 months by default.
- Account Information: If you create an account, we retain your account information until you request deletion or your account is inactive for 3 years.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files placed on your device that help us improve your experience, analyze Site usage, and deliver targeted advertising.
Types of Cookies We Use
- Essential Cookies: Necessary for the Site to function properly (e.g., shopping cart, checkout).
- Analytics Cookies: Help us understand how visitors interact with our Site (Google Analytics, Google Tag Manager).
- Marketing Cookies: Used to deliver personalized ads and track ad performance (Meta Pixel, Pinterest Tag).
- Functional Cookies: Remember your preferences and settings (e.g., language, region).
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Site and your ability to access certain features.
For more information on managing cookies, visit:
Opt-Out Options
You may opt out of interest-based advertising by visiting:
- Digital Advertising Alliance (DAA)
- Network Advertising Initiative (NAI)
- Facebook Ad Preferences
- Pinterest Personalization Settings
6. Your Privacy Rights (California Residents - CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request that we disclose:
- The categories and specific pieces of personal information we have collected about you
- The categories of sources from which we collected your personal information
- The business or commercial purpose for collecting or selling your personal information
- The categories of third parties with whom we share your personal information
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction, comply with legal obligations, detect security incidents).
Right to Opt-Out of Sale
We do not sell your personal information to third parties. However, sharing data with advertising partners (Meta, Pinterest) may be considered a "sale" under CCPA. You have the right to opt out of such sharing.
To opt out: Click the "Do Not Sell or Share My Personal Information" link in our website footer, or contact us using the information below.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights, including by denying goods or services, charging different prices, or providing a different level of service.
How to Exercise Your Rights
To submit a request to know or delete your personal information, please contact us at:
- Email: team@joeysnowdesignco.com
- Phone: (760) 994-6583
- Mail: Joey Snow Design Co, 5671 Palmer Way, Suite A, Carlsbad, CA 92010
We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization.
7. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms, partner sites, and service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.
9. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Payment information is encrypted and processed securely through Shopify Payments. We do not store credit card information on our servers.
10. Email Communications and Opt-Out
We may send you promotional emails, newsletters, and marketing communications about our products, services, and events. You can opt out of receiving marketing emails at any time by:
- Clicking the "Unsubscribe" link at the bottom of any marketing email
- Contacting us at team@joeysnowdesignco.com with "Unsubscribe" in the subject line
Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your orders, account, or customer service inquiries.
11. International Users
Our Site is operated in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer of your information to the United States.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. We will update the "Effective Date" at the top of this Privacy Policy to reflect the date of the most recent changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Joey Snow Design Co
5671 Palmer Way, Suite A
Carlsbad, CA 92010
Email: team@joeysnowdesignco.com
Phone: (760) 994-6583
Last Updated: May 1, 2026